New Strategic Alliance Announcement: Quantanite and ChatLingual
Strategic Alliance Pairs CX and Digital Outsourcing Offerings With Multilingual Customer Support ChatLingual, provider of the world’s most comprehensible multilingual messaging platform, is excited to unite with Quantanite, a Customer Experience and Digital Outsourcing solutions provider for the world’s fastest-growing brands. ChatLingual will complement Quantanite’s CX and Digital Outsourcing offerings with their multilingual customer support […]
New Partnership Announcement: HGS and ChatLingual
ChatLingual and HGS Announce New Partnership to Pioneer Multilingual CX Multilingual messaging provider ChatLingual is thrilled to announce its partnership with HGS UK, a leader in providing world-class customer care and digital innovation for contact center operations. The partnership marks an exciting time for international brands looking to make advancements in their customer experience. With […]
ChatLingual Awarded 3 Golden Globee® Business Awards
On October 6, 2022, the Globee® Awards named ChatLingual Grand Winner in the 12th Annual 2022 Business Excellence Awards. The coveted annual Business Excellence Awards is the world’s premier awards program honoring employer excellence, employees, and HR achievements. The awards recognize the world’s best employers, employees, and human resources professionals, teams, achievements, and HR-related products […]
Research Announcement: Overcoming Recruitment Challenges within Multilingual Contact Centers
Research by the Call Centre Management Association (CCMA) in partnership with ChatLingual uncovers the success factors and challenges in setting up and running an effective multilingual contact center operation. How do you provide multilingual customer support while facing recruitment challenges? And, which tools are needed to strike the perfect balance between multilingual CX and efficient […]
ChatLingual Announces Gold Partnership with CXFO
We are proud to announce a newly-established partnership with CXFO. The Customer Experience Foundation (CXFO), provides customer experience and contact center leaders with sound CX innovation and practical tips, advice, and support from proven practitioners. Through our partnership with CXFO, we will be able to educate CX leaders on the importance of providing native language […]
ChatLingual Accelerates Growth Through New UK Office
We’re thrilled to announce our new UK headquarters in London as we continue our efforts to empower businesses to grow and delight customers in their preferred language through our multilingual contact center platform. Vodafone, GoDaddy, and Sennheiser are among the brands ChatLingual already serves in the UK and powers hundreds of thousands of live chats […]
ChatLingual is now a Gold Partner of the CCMA
We are proud to announce a new partnership with CCMA. The Call Centre Management Association (CCMA), is the longest established call center association in the United Kingdom, supporting contact center leaders for over 25 years. Through our partnership with CCMA, we will be offering unique and deep insights into an area of customer service that […]
