On October 6, 2022, the Globee® Awards named ChatLingual Grand Winner in the 12th Annual 2022 Business Excellence Awards.
The coveted annual Business Excellence Awards is the world’s premier awards program honoring employer excellence, employees, and HR achievements. The awards recognize the world’s best employers, employees, and human resources professionals, teams, achievements, and HR-related products who help to create and drive the best places to work. This annual awards program celebrates the individuals and teams who set industry benchmarks for excellence.
ChatLinugal is honored to be recognized as a Golden Globee® winner in three separate categories as we continue to disrupt the CX landscape with our innovative multilingual messaging platform.
Disruptor Company in Business Products or Services
ChatLingual is a proud golden recipient of the “Disruptor Company in Business Products or Services” award.
Disruptors use technology and modern tools to achieve end results quickly and efficiently. Being disruptors, we are taking on the enormous challenge of native language customer support and developing solutions for the biggest pain points of multilingual customer experience.
ChatLingual’s technology is transforming the way companies interact with customers and empowers clients such as Vodafone and Bright Horizons to provide highly personalized experiences for all their customers.
Innovative Use of Technology in Customer Service
ChatLingual is a proud golden recipient of the “Innovative Use of Technology in Customer Service” award.
Customer service has come a long way since the dial-up days. At ChatLingual, we have seen 230% growth in multilingual customer interactions through accessibility. Clearly, companies want to provide native language experiences and customers are responding favorably. Companies that partner with ChatLingual and our suite of multilingual products experience reduced agent handle and resolution time and increased tNPS, CES, and CSAT scores.
Most Innovative Tech Startup of the Year
ChatLingual is a proud golden recipient of the “Most Innovative Tech Startup of the Year” award.
We found that language has been an obstacle for decades; hiring and retaining native speakers to provide native language translation is a strategy proven to be costly and inefficient for many. ChatLinugal leverages the best localization techniques to allow customer support teams to provide real-time responses in over 100 languages, with no copying and pasting required.
ChatLingual clients such as GoDaddy and Sennheiser have saved an incredible amount of time and money leveraging the latest 21st-century translation tech offered by ChatLingual.
“We’re incredibly passionate about delivering amazing customer experiences and helping our clients optimize their support operations. Being recognized for the platform we’ve created to do just that is an honor”, said ChatLingual CEO, Justin Custer. “These awards further validate the value of communicating with customers in their native language—and, ChatLingual makes this easy. Thank you to our clients, partners, and their customers whose millions of conversations have made this possible.”
ChatLingual also won a silver award for Disruptor Company in Technology Products or Services to deliver customers better brand experiences.
Judges from around the world representing a wide spectrum of industry experts participated in the judging process.
See the complete list of 2022 winners here: https://globeeawards.com/business-awards/winners/
About the Globee Awards
Globee Awards are conferred in nine programs and competitions: the American Best in Business Awards, Business Excellence Awards, CEO World Awards®, Cyber Security Global Excellence Awards®, Disruptor Company Awards, Golden Bridge Awards®, Information Technology World Awards®, Sales, Marketing, Service, & Operations Excellence Awards, and Women World Awards®. Learn more about the Globee Awards at their website.