Salesforce Translation
ChatLingual App
for Salesforce
ChatLingual takes the frustration out of managing multilingual customer support. The ChatLingual App for Salesforce Service Cloud Lightning makes providing native-language service in 100+ languages easy, cost-effective, and quick to scale.
The ChatLingual App integrates seamlessly with the Salesforce agent environment, eliminating the need for changes to staff logins or licenses.
Add Multilingual Translation to Salesforce
Business As Usual
Our unified environment offers everything you need, ensuring that agents experience no workflow disruptions. You can place new case objects at your administrator's discretion, allowing you to maintain your custom Salesforce view.
Enterprise-Class Security
Ensure your security and customer privacy effortlessly with ChatLingual. We encrypt all data both in transit and at rest and never share it with third-party machine translators or human interpreters. Our service is fully GDPR compliant and ISO 27001 certified.
Launch In Less Than 72 Hours
Spend less time configuring and more time serving customers in their native language. Install the ChatLingual App into Salesforce and you’ll be up and running in less than three days.
100+ Languages Available
The ChatLingual App for Salesforce empowers agents to communicate with customers in over 100 languages in real time including German, Dutch, Korean, Japanese, Greek, Danish, Icelandic, and more.
Use the ChatLingual App for Salesforce to Translate:
- Email-to-Case
- Web-to-Case
- Social Messaging
- Email Text
- Email Templates
- Cases
- Knowledge Articles
- Salesforce Chat
Tried and True Translations
ChatLingual empowers users with custom phrases and localization techniques, allowing them to control the specific and technical aspects of the conversation. This results in a significantly comprehensive solution.
A Simple Setup
The ChatLingual App for Salesforce is an off-marketplace app available for Salesforce Lightning users. Salesforce administrators can look forward to a straightforward setup and an easy deployment to your service console. New fields would be added to the Case Details section, allowing for a non-intrusive setup and minimal workflow disruptions.
