We’re thrilled to announce our new UK headquarters in London as we continue our efforts to empower businesses to grow and delight customers in their preferred language through our multilingual contact center platform.
Vodafone, GoDaddy, and Sennheiser are among the brands ChatLingual already serves in the UK and powers hundreds of thousands of live chats daily for their customers.
ChatLingual CEO Justin Custer commented; “Supporting customers in their native language has been a challenge for businesses for a number of years. We have resolved this by making multilingual support simple with a platform that is completely seamless to integrate and will deliver a much greater customer experience. It is already helping many clients realize operational efficiencies and cost savings, creating delightful support experiences for their customers in 100 languages and allowing them to quickly grow into new markets. Our expansion into the UK reflects our growth strategy, bringing best in-class language experiences by focusing on comprehensibility to boost customer satisfaction for the most innovative contact centers.”
The ChatLingual Agent Success Platform is built and optimized for enterprise–making it easy to address seasonal staffing by allowing companies to scale up or down quickly without compromising data security. By opening our doors in London, we will be able to focus on supporting UK contact center leaders by reducing their costs and allowing them to hire for technically skilled agents, not for language skills.