Multilingual Support Made Simple
For leaders frustrated with managing multilingual customer support, ChatLingual’s enterprise software makes providing native-language service in 100 languages easy, cost-effective, and quick-to-scale.
2022 CX Leaders Guide to Multilingual Support Strategy
You lose customers
if you do not provide
native-language support.
Yet roughly 60% of businesses say the biggest challenge in providing support beyond a contact center’s primary language is finding, training, and retaining bilingual agents.*
Consider how many of your customers have a different primary language than English. As much as 60% of them expect to be served in their native language. Are you keeping up?
* Data from the ICMI report Lost in Translation
Simple Multilingual Agent Desktop Software
Better than Bilingual Agents
Easy 6-Week Onboarding
Built for Enterprise
We help solve the language problem in any industry.
Even Your IT Team Will Love Us
Take the frustration out of connecting your customers or employees with native-language, live-chat support for everybody! ChatLingual integrations can take as little as a day, and we can have you up and running in just six weeks. Empower your existing contact center staff to provide support via chat, email, SMS, and social in any languages you choose. Taking calls? Don’t worry, we can help you route your voice traffic, too – all within the same user-friendly platform.
Our Cloud-Native Agent Success Platform and software for enterprise-scale contact centers enable your agents to speak 100 languages in real-time on all of your digital channels. Streamline your support process, reduce resolution times, and increase customer satisfaction scores.
Our Quick, No-Frustration Integration Promise
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