Bring Your Own Bot
If you’ve already built a bot for your organization, you know how difficult it is to get it right. You also know that it can be cumbersome to make any changes to your bot’s dialog flow. We’ve created ChatLingual to work seamlessly with your chatbot to solve these important challenges:
- Greatly expand your single-language bot’s utility by translating your dialog into any of our 90+ supported languages
- Maintain your bot’s tone and persona across every language, ensuring a consistent brand experience for your customers
- Let your business team make content updates without your development team having to access the chatbot account
- Perform a seamless handoff to a human team member if the customer’s request isn’t one the chatbot can complete—regardless of what language your agents speak
ChatLingual works with most chatbots, like IBM Watson, Microsoft Cortana, Amazon Alexa, and Google Dialogue Flow. Plus, chatbot reporting is integrated with your CRM’s customer support data, ensuring comprehensive data on customer interactions.