Multilingual Contact Center Software
Empower your agents to provide native-language support with ChatLingual’s unified agent desktop. For enterprise customer experience teams, our Agent Success Platform securely interprets digital conversations into 100+ languages in real time.
97% Comprehensible Translation
Our unified agent desktop software combines and automates best-practice
localization techniques specific to native-language customer service delivery
- Simple multilingual UX/UI for agents and customers
- Multilingual content library for professional interpretations
- Industry-leading live-chat translation
Easily Integrated Agent Desktop Software
- Orchestration Layer for reusable APIs
- Automate ticket and interaction logging
- Reporting API
- Single sign-on
Data Protected — Private & Secure Interpretation
Enterprise-grade privacy and security
- Data encrypted in transit and at rest
- ISO 27001 certified
- GDPR compliant
Increased Agent Productivity
- Integrated knowledge base
- A single UI across chat, email, SMS, WhatsApp, and more
- Unified desktop simplifies and speeds agent workflows
- In-app training, updates, and announcements
Provide a seamless, secure customer experience across digital channels in over 100 languages faster than ever before.
Trusted by Enterprise Leaders to Streamline Support
Need to start small?
ChatLingual offers integrations for everyone.
ChatLingual created native integrations on LivePerson, Microsoft Dynamics, Salesforce, ServiceNow, and Zendesk to provide the full power of the interpretation technology that bridges the language gaps on your digital channels.
ChatLingual also integrates with your current contact center software and with your existing tech stack.
Download our Free Guide:
CX Leaders Guide to Multilingual Support Strategy