Frequently Asked Questions

What is ChatLingual?

ChatLingual is a service that enables you to communicate with anyone in any language instantly through chat.

Why do I need ChatLingual?

With our collaboration account you can connect with anyone, even if they don’t speak your language fluently.

With our customer support solution, you can broaden your market to different countries, convert visitors, and retain
customers who don’t speak your language.

How does ChatLingual work?

We use a smart combination of computer-generated and professional translation to provide you the most comprehensible
cross-language communication available.

What is instant translation?

Instant translation means we’ll translate for you immediately in real-time.

Is there a trial version?

Yes. We offer a 14 day free trial period. Get your trial version here.

How can I get ChatLingual to my webpage?

We are glad that you are interested in trying out ChatLingual. Please send us an email with your request and we’ll get back to
you with all the details how to implement ChatLingual on your webpage.

Does ChatLingual work with our existing chat widget?

No. ChatLingual has its own easily implementable widget so that we could give you analytical feedback to enhance the
customer experience during chat over time.

What languages do you support?

ChatLingual supports the following languages:

Afrikaans Esperanto 日本語 slovenčina shqip eesti keel
basa Jawa slovenščina عربي فارسی ಕನ್ನಡ Español
Հայերէն Suomen kieli 한국의 Kiswahili Azərbaycanca Français
ພາສາລາວ svenska Euskara ქართული Lingua latina Tagalog
беларуская Deutsch latviešu valoda தமிழ் বাংলা Ελληνικά
lietuvių kalba తెలుగు Български ગુજરાતી Македонски јазик ภาษาไทย
Català Kreyòl ayisyen Bahasa Melayu Türk 中国官话 עִבְרִית
Malti украї́нська 中國官話 हिंदी norsk اردو
Hrvatski jezik magyar Polski Việt Česky íslenska
Português Cymraeg Dasnk Bahasa Indonesia Român ייִדיש
Nederlands Gaeilge Русский English Italiano српски